Copilot as a Process Accelerator

One of the biggest things Copilot has done for me isn't writing content. It's helping me get unstuck. I can't tell you how many times I've heard someone say, "Just send me a draft and I'll provide some feedback.

The Power of an AI Profile

Don’t start from scratch with every new AI tool. Chances are, you’ve already been using one AI tool for a while. Over time, it starts to pick up on how you think, write, and work. That context becomes incredibly valuable. The challenge comes when you decide to try

Stop Over-Explaining, Start Showing: Few-Shot Prompting

Apparently I’ve been using few-shot prompting this whole time and didn’t even realize it. If you haven’t heard of it, or you’ve been using it without knowing, here’s a quick breakdown. By now you’ve probably heard about Microsoft’s prompting framework: Goal + Context

Copilot Studio Is Growing Fast. Here’s How to Know What to Use and When.

A maker asked me last week whether something should be a Topic or a Tool. As I started to answer, I started thinking about the other capabilities. If you build in Copilot Studio, you have probably felt the same thing...there are a lot of capabilities, but how do I

The Wonderful World of Copilot Cowork

I played around with Copilot Cowork and I am truly amazed! I clicked every button, expanded every menu, tested all the prompts, and this is what I discovered. If you've ever wished Copilot could do more than just answer questions, Cowork is definitely something worth paying attention to.

Before You Build: Why Solution Design Sessions Are the Secret to Better Agents

Agents, automations, applications — oh my! AI is everywhere right now, and every business is pushing their teams to figure out how to put it to work. The energy is real, and honestly, it's exciting. But there's one step that tends to get skipped in the rush

Copilot's New Tools

While we wait for Copilot Cowork to drop, I noticed that M365 Copilot has expanded some of its capabilities. In the past, Copilot was always informational and a bit limited. Copilot would give me the information I needed, or it would generate a document, if prompted. But I always needed

Calendar Instructions in Outlook

How much time do you spend trying to clean up your calendar? How many declined or cancelled calls still linger on your calendar, just cluttering it up? Ever wish you can just auto-accept calls that are scheduled during your work hours? I'm sure you guessed it by

Custom Summary Templates in Microsoft Teams

If you haven't yet used the Teams meeting recaps for Copilot generated notes, meeting transcript, audio overview, etc., now is the time! Until very recently, Copilot would generate meeting notes for each transcribed/recorded meeting. The notes would include meeting notes and follow-up tasks. For starters, those

Streamline Adoption with the Copilot Training Engagement Agent

I thoroughly enjoy leading Copilot training sessions, but what always takes the most time is thinking of new tips, exercises, and use cases to share with attendees after the session. Frankly, this follow-up work often ends up near the bottom of my to‑do list — until now. I knew

The New Copilot Notebook Interface

Timing is impeccable! I led a session on Copilot Notebooks earlier this week and today, Friday, I opened up my Copilot Notebook and it looked very different! This just shows how quickly things move! Here are the changes I noticed: *  Copilot Notebook Overview *  Quick Create (Generate audio overview) *  Create Word

The Copilot Feature Most Teams Aren't Using (But Should)

"Do you have a good prompt for this?" Let's set the stage– You've started shifting into an AI-first mindset– approaching challenges by asking, "How can AI help here?" You open Copilot...and stare at a blank prompt box. Your mind goes

From Stuck to Spark: How the Power Platform Changed My Entire Career

The excitement and opportunity you feel right out of college are unmatched– the world feels wide open. But if you're like me and earned a degree in business, that wide-open feeling can quickly turn into overwhelm. With so many possible paths, how do you even begin to

How Copilot helped me pass the PL-600!

I checked off a big box last week– I passed the PL-600: Power Platform Solution Architect certification exam! Wow, that feels good to type out. I want to share my experience preparing for the PL-600, not to boast but to help others who may be on the same

The Power of Copilot Notebooks

Copilot Notebooks are not getting the love they deserve. And to be honest, many people don't even know they exist. As I've had conversations with colleagues who ask my advice for how to build an agent for their use case, I often come to the conclusion

M365 Copilot

Setting Up Effective Draft Instructions in Outlook

Have you asked Copilot to draft an email and it sounds nothing like you? Have you spent time trying to refine the draft Copilot generated only to realize you would have been done by now if you had just done it manually from the start? The following steps will walk

M365 Copilot

Scheduling Copilot Prompts

There are so many ways to automate a task: build a Copilot Studio agent, build a Copilot Studio Lite agent, build a Power Automate flow, build an app...or maybe just write a prompt. Whichever option you choose, be realistic about the time required to build the solution. If the